Desk.com Services

Whether you are new to Desk.com or looking to optimize your current instance, our Desk.com Specialists are prepared to take your customer service to the next level. We offer case management and theme customization plans to ensure your success.

Case Management Services

Training and Mentorship

Empower your team to make the most out of Desk.com. We offer 1:1 training for your administrators (Rules, Filters, Macros, and Custom Fields) and specialized training for your agents. On-site training is available for clients in the NYC metro area!

Optimization

In addition to our training offerings, our experts will provide your team with hands on solutions based on best practices for your business.

Implementation

Let GSD specialists implement your custom recommendations to get the most out of the Desk.com platform.

Support Center Customization

Basic Design

The Basic plan includes a responsive design with your logo, fonts, colors, and backgrounds.

Advanced Design

For businesses looking for greater customization, our Web Designers will configure custom Contact Forms, organize your content, and develop a site layout for your specific business requirements.

Desk.com Services